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Gillian Morris's avatar

Oooh I wish I'd read this 8 years ago when I started building Hitlist. I ended up writing an article, 'Don't listen to your users', about the disjoint between what users say (or think!) they want vs what they actually do. It was one of the things that helped us grow to nearly 2 million users. https://medium.com/what-i-learned-building/the-user-is-always-right-eab73c620e7d

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